Bitdefender System Information (often bundled with or generated via the Bitdefender Support Tool) is a specialized diagnostic utility used to collect deep technical logs, hardware configurations, active endpoint modules, and operating system data from a computer. It is primarily deployed when you suspect a malware infection, encounter performance bugs, or need to provide comprehensive system details to Bitdefender Enterprise Support for troubleshooting. Key Information Collected by the Tool
The generated report packages your environmental parameters into an encrypted archive. It includes:
Endpoint Protection Status: Active modules, security agent versions, and applied security policies.
OS & Hardware Data: Windows/Mac version, RAM capacity, system drives, and background process dumps.
Security Logs: Events timelines, local antimalware scan history, and blocked network activity logs.
Method 1: Generating System Reports Remotely (Enterprise / GravityZone)
If you manage devices through the enterprise cloud console, you can gather logs directly from the Bitdefender GravityZone Control Center without touching the target machine. Viewing endpoint details – Bitdefender
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